30-day returns
You have 30 days from delivery to return your stand for a full refund. Send it back unused, in the shape it came in. Email hello@tuftler.co first and we’ll send you the return address.
Return shipping
You pay to ship it back, unless it arrived damaged or something is wrong with it. Then we cover it, and you pick a replacement or a refund.
Damaged in shipping
If your stand shows up bent or broken, email hello@tuftler.co with a photo and we’ll make it right.
Refunds
Once the stand is back with us, we refund your original payment method. Your bank may take a few days to show it.
1-year weld guarantee
Every stand is welded by hand. If a weld breaks within a year of delivery in normal use, email hello@tuftler.co and we’ll repair or replace it.